Please read PetWave's Aquarium Snail Care Sheet for important information including how to succesfully introduce snails to your aquarium.
Note: Aquarium snails are shipped in special breathable fish bags inflated with gaseous oxygen. There is only a very small amount of water added to the bag to keep the snails moist and keep a high level of humidity. Were more water to be added to the bag, the snails would possibly drown. See PetWave's Aquarium Snail Care Sheet for further information.
Quarantine Restrictions: Please note that this product can not be sent to Western Australia (WA) and Tasmania (Tas) due to state based government environmental restrictions. Further details are available in the shipping and delivery section.
Live Stock Special Shipping Requirements
At PetWave we are experts at shipping livestock (including Live Fish, Live Hermit Crabs, Live Insects and Live Aquatic Plants) across Australia. All PetWave live stock are professionally packed and shipped with absolute care and diligence. We ship our products as early as possible after you order on Mondays, Tuesdays and Wednesdays each week to ensure that there is no risk of our livestock being delayed over the weekend. All shipping options are designed to minimise transport time and stress on our live stock to ensure that they arrive fresh, healthy and happy.
Our high quality live fish are packed in purpose made fish bags, filled with fresh water and oxygen, sealed carefully, packaged to minimise movement and specially labelled. Please refer to PetWave Care Sheets for advice on how to care for our live fish to ensure a safe transition to their new home.
In the rare event that live stock is adversely affected by transportation, then PetWave offers our 100% Live Guarantee. If it's worth doing, then it's worth doing well! PetWave guarantee that our live fish, live insects, live aquatic plants and live hermit crabs arrive alive at your door. Delivering fresh, healthy & happy live products is the core of PetWave's business and our expertise. We continually work very hard with all parts of our supply chain to ensure that your livestock arrive at your door fresh, healthy and happy.
When we identify unusually extreme temperature forecasts (cold or hot), we will either include extra packaging (such as heat packs or dry ice) or delay delivery until a more appropriate time.
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